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Thursday November 20 2008

Business Process

You've spent the money. Where are the results you were promised?

Buying hardware and installing new programs often doesn’t make the difference you thought it would. You’ve got a newly networked office, maybe a link to the warehouse and the ability to take internet enquiries from your customers – but somehow it isn’t making you any richer. In fact, you sometimes wonder whether people are wasting more time answering emails than they used to, doing the same job, on the phone. The orders don’t seem to be going out the door any faster. The re-order system still leaves you overstocked or empty.

A Dataclass business process improvement (BPI) expert will look at the goals of your business, the key processes that are needed to make it efficient, and work with you and your staff to identify changes and improvements that make everyone happy – and richer.