ecommerce    business consultancy    website design    hosting

Thursday November 20 2008

Consulting

It needn't cost a fortune to get good advice.

We firmly believe that your systems are only as good as the benefits they bring.  If you don't see a difference then your technology purchases were a waste of money.

We have experience in providing consultancy in a number of areas:

Customer Management:  Any idea what your customers really think of you? Do you know how many will go somewhere else if they complain just once more? Could it be that 25% of them are costing you money – but you have no way of knowing which ones or why? How would you like to find out?

Business Process:  Buying hardware and installing new programs often doesn’t make the difference you thought it would. You’ve got a newly networked office, maybe a link to the warehouse and the ability to take internet enquiries from your customers – but somehow it isn’t making you any richer. Would you like to know why?

Systems Integration:  So each of your systems – each computer, each program or application – does its job. But do they work together? For most businesses, programs and the hardware they run on rarely work in isolation. Usually they have to work with other systems, exchanging data and messages, each application a cog in a much greater machine – each one being a small part of the end-to-end processes that make your business a success.

Dataclass expertise can help you make the most of your computing and communications investment, to save time and make money.  For a prleiminary chat with no obligations, just email or give us a call.